Your Questions Answered
Everything you need to know about getting your Savina Exports products and what to do if they aren't quite right.
How long does shipping take?
Orders are typically processed within 1-2 business days. Delivery times range from 3-7 business days depending on your location across India.
What are the shipping costs?
Shipping charges are calculated based on your location at a rate of ₹50 per kg.
What is your return policy?
We accept returns within 15 days of delivery. Please note: Customers must inform us within 24 hours of receiving the parcel to be eligible. Items must be unused, unwashed, and in their original packaging.
How do I initiate a return?
Simply contact us at savinaexports@gmail.com with your order number, and our team will guide you through the return process.
When will I get my refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned items at our warehouse.
Do you ship internationally?
Yes, we now ship internationally! Shipping charges for international orders will depend on the destination country.